Privacy Policy

WrongDial – Smart SOS Dialing & Family Safety

Effective Date: October 23, 2024
Website: https://wrongdial.com
Business Name: WrongDial
Business Location: Germany
Privacy Contact: contact@wrongdial.com

1. Introduction

Welcome to WrongDial (“we,” “our,” or “us”).

WrongDial is a digital communication and safety platform designed to support personal safety awareness, family communication, and preparedness through SOS dialing, email notifications, video recording, and alarm notification features.

We respect your privacy and are committed to protecting personal information responsibly and transparently.

This Privacy Policy explains how information is collected, used, processed, and protected when you visit WrongDial.com or use its related services.

We aim to comply with applicable privacy laws, including the European Union’s General Data Protection Regulation (GDPR).

2. Business Information and Data Controller

The organization responsible for processing personal information is:

Business Name: WrongDial
Business Location: Germany
Privacy Contact Email: contact@wrongdial.com
Website: https://wrongdial.com

For privacy-related inquiries, please contact us using the email address above.

3. Information We Collect

WrongDial is designed to minimize the collection and retention of personal information.

Depending on the features used, the following categories of information may be processed.

3.1 IP Address

When you access WrongDial.com, your IP address may be temporarily processed for:

Website functionality
Security monitoring
Prevention of unauthorized access
Technical troubleshooting
Protection against malicious activity

IP Address Retention:

IP addresses stored by WrongDial are retained for a maximum of 2 days (48 hours) and are automatically deleted after that period.

This retention period applies to IP addresses stored in systems controlled by WrongDial. Any processing by third-party infrastructure providers must be disclosed separately where applicable.

3.2 Email and Notification Information

When users activate notification features, WrongDial may process email addresses and related notification information to deliver requested alerts.

This information may include:

Recipient email addresses
Notification content
SOS alert timestamps
Communication delivery information

Such information is processed for notification delivery and related service functionality.

3.3 Camera and Video Information

WrongDial may provide video recording functionality through supported devices.

WrongDial does not store video recordings on its servers or maintain a database of recorded videos.

Video functionality may involve access to a user’s camera or microphone, subject to device permissions.

Users should be aware that recordings saved directly to their own devices or shared through third-party applications may be subject to the storage practices of those devices or services.

3.4 Technical Information

Limited technical information may be processed to maintain website functionality, security, and performance.

This may include browser information, device characteristics, and technical request information.

The collection and retention of any additional technical data depend on the services actually implemented.

4. How We Use Information

WrongDial processes information for legitimate and disclosed service purposes, including:

Providing SOS dialing functionality.
Sending requested email notifications.
Supporting video recording features.
Activating alarm notifications.
Facilitating family communication.
Maintaining website and application security.
Preventing misuse and unauthorized access.
Responding to support inquiries.
Complying with applicable legal requirements.

We do not sell personal information to third-party advertisers.

5. Legal Basis for Processing

Where GDPR applies, WrongDial processes personal information under an appropriate legal basis.

Depending on the activity, these may include:

Contractual Necessity – Article 6(1)(b)

Processing necessary to provide services requested by users.

Legitimate Interests – Article 6(1)(f)

Processing necessary to maintain security, prevent abuse, and ensure website functionality, subject to applicable balancing requirements.

Consent – Article 6(1)(a)

Processing based on consent where legally required.

Legal Obligations – Article 6(1)(c)

Processing necessary to comply with applicable legal requirements.

The applicable legal basis depends on the specific processing activity.

6. SOS Dialing and Emergency Communication

WrongDial provides SOS-related communication tools intended to support safety awareness and preparedness.

Available functionality may include:

SOS dialing
Email alerts
Alarm notifications
Video recording
Communication with designated contacts

Important Emergency Disclaimer

WrongDial is not an official emergency response service.

We do not guarantee immediate assistance, successful notification delivery, prevention of harm, or emergency response.

Service availability may depend on internet connectivity, mobile networks, device permissions, and third-party services.

In Germany, users should contact:

110: Police emergencies
112: Fire and medical emergencies

Users outside Germany should contact their appropriate local emergency services.

7. Email Notifications

WrongDial may process email addresses provided by users for the purpose of sending SOS-related notifications.

Depending on the functionality enabled, notifications may include:

SOS activation information
Alert timestamps
User-provided messages
Relevant notification details

Email information is used for the requested communication purposes.

Third-party email delivery services may process information necessary to transmit messages.

WrongDial does not sell notification recipient information to advertisers.

Notification Data Retention: User’s IP 2 days retention period

8. Video Recording and Storage

WrongDial respects user privacy when providing video recording functionality.

Our video recording practices are as follows:

Camera and microphone access may be requested when required.
Users can manage permissions through their device settings.
WrongDial does not store video recordings on its servers.
WrongDial does not maintain an archive or database of user-recorded videos.
Video recording functionality is subject to supported devices and user permissions.

If users save recordings to their own devices or share them through external applications, those recordings may be handled according to the settings and policies of those devices or services.

Users are responsible for complying with applicable recording, privacy, and consent laws.

9. Children’s Privacy and Family Safety

WrongDial provides features that may support children’s safety awareness, family guidance, and communication with trusted adults.

We recognize that children’s privacy requires special care.

Parents and legal guardians should supervise children’s use of WrongDial and explain appropriate use of SOS communication features.

Where legally required, parental or guardian authorization must be obtained before processing children’s personal information.

We do not knowingly collect or process children’s personal information in violation of applicable laws.

Parents and guardians may contact us to exercise applicable privacy rights regarding their children’s information.

WrongDial does not guarantee protection against strangers, suspicious activity, or other safety risks.

10. Family Communication and Emergency Contacts

Users may provide contact information for trusted family members, guardians, or other designated recipients.

Such information may be processed to deliver requested SOS notifications or facilitate communication.

Users should ensure they have an appropriate basis for providing another person’s contact information.

WrongDial does not use emergency contact information for unrelated advertising without an appropriate legal basis.

11. Alarm Notifications

WrongDial may provide alarm notification functionality intended to draw attention to important situations.

Depending on the available features, this may include:

Audible alerts
Device notifications
Email notifications
SOS-related alerts

Alarm and notification delivery may depend on device settings, connectivity, permissions, and supported services.

12. Data Storage and Retention

WrongDial follows a data minimization approach intended to limit unnecessary collection and storage.

IP Addresses

IP addresses stored by WrongDial are retained for a maximum of 48 hours (2 days) before automatic deletion.

Video Recordings

WrongDial does not store user video recordings on its servers.

Email Notifications

Email addresses and notification information may be temporarily processed to deliver requested alerts. Applicable retention periods depend on the notification system and service providers used.

Other Information

Any additional personal information is retained only as necessary for the disclosed processing purpose or applicable legal requirements.

Users may request deletion of eligible personal information by contacting contact@wrongdial.com.

13. Data Security

We aim to apply appropriate technical and organizational measures to protect personal information.

Depending on the services involved, these may include:

Secure data transmission
Restricted system access
Security monitoring
Technical safeguards
Limited data retention
Routine system maintenance

No electronic system can guarantee absolute security.

14. Third-Party Services

WrongDial may rely on third-party providers for:

Website hosting
Email notification delivery
Technical infrastructure
Security and maintenance

These providers may process limited information necessary to deliver their services.

Where required, appropriate data processing agreements and safeguards will be established.

Third-party providers may have their own retention and processing practices, which must be accurately disclosed where applicable.

15. Cookies and Tracking Technologies

WrongDial may use cookies or similar technologies to support essential website functionality.

Depending on the technologies implemented, these may include:

Essential cookies
Preference cookies
Analytics technologies
Advertising measurement technologies

Where legally required, we obtain consent before using non-essential cookies or tracking technologies.

Users may manage cookies through browser settings or available consent controls.

Cookie Details: [Specify the cookies, analytics services, and tracking technologies actually used.]

16. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Restrict certain processing activities.
Object to certain processing activities.
Withdraw consent where applicable.
Request data portability where applicable.
Lodge a complaint with a competent data protection authority.

Where GDPR applies, requests are generally answered within one month, subject to legally permitted extensions.

For privacy requests, contact:

contact@wrongdial.com

17. International Availability

WrongDial is operated from Germany and may be accessible to users internationally.

Applicable privacy requirements may include:

European Union and Germany

The General Data Protection Regulation (GDPR) and applicable national laws.

United Kingdom

UK GDPR and relevant national privacy legislation.

United States

Applicable federal and state privacy laws, including children’s privacy requirements where relevant.

Canada

Applicable federal and provincial privacy laws.

Other Countries

Relevant local privacy, recording, consumer protection, and electronic communication laws.

Service availability and features may vary depending on local legal and technical requirements.

18. International Data Transfers

Where personal information is transferred outside the European Economic Area, appropriate safeguards will be used where required by applicable law.

These may include adequacy decisions, Standard Contractual Clauses, or other recognized legal transfer mechanisms.

Actual transfer arrangements depend on the providers and infrastructure used.

19. Third-Party Websites

WrongDial may contain links to independent third-party websites.

We are not responsible for their independent privacy practices.

Users should review applicable third-party privacy policies before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements, or data processing practices.

Updated versions will be published on WrongDial.com with a revised effective date.

Where required, additional notice or consent will be provided.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Business Name: WrongDial
Business Location: Germany
Privacy Contact Email: contact@wrongdial.com
Website: https://wrongdial.com

We aim to respond to privacy inquiries in accordance with applicable legal requirements.

WrongDial – Stay Connected. Stay Alert. Stay Prepared.

WrongDial supports SOS communication, email notifications, video recording, alarm alerts, and family safety awareness while prioritizing responsible information handling.